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Privacy Policy

A legal disclaimer

At Tsumeb Theater Guesthouse, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or stay at our guesthouse.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, ID/passport details.

  • Booking Details: Check-in/check-out dates, room preferences, special requests.

  • Payment Information: Credit/debit card details (processed securely via third-party payment processors).

  • Other Information: Feedback or communications you send us.

2. How We Use Your Information

We use the collected data to:

  • Confirm and manage your reservation.

  • Communicate with you regarding your stay.

  • Improve our services and customer experience.

  • Meet legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Service providers involved in booking, payment, or communication services.

  • Government authorities, when required by law or for safety and security purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You may request to:

  • Access or correct your personal data.

  • Delete your data (subject to legal obligations).

  • Withdraw consent for non-essential communications.

6. Cookies and Website Use (if applicable)

Our website may use cookies to enhance user experience. You can modify your browser settings to disable cookies if preferred.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have questions or concerns about our privacy practices, please contact us:

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