Privacy Policy

Privacy Policy

Effective Date: 12.07.2025
Last Updated: 12.07.2025

At Tsumeb Theater Guesthouse, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you interact with our website, make a booking, or stay with us.

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1. What We Collect

We may collect the following personal data:

• Full name and contact details (email address, phone number)

• Booking and stay information (dates, preferences, room type)

• Payment and billing information

• Communication records (emails or messages)

• Website usage data (via cookies and analytics tools)

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2. How We Use Your Information

We use your personal information to:

• Process and manage your bookings

• Communicate with you before, during, and after your stay

• Improve our services and guest experience

• Send important updates or offers (only if you opt-in)

• Fulfill legal and regulatory obligations

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3. How We Protect Your Data

We take reasonable technical and organizational measures to keep your data secure. Your personal information is never sold or shared with third parties for marketing purposes.

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4. Sharing of Information

We may share your data with:

• Trusted third-party services (e.g., secure payment processors)

• Legal authorities if required by law

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5. Your Rights

You have the right to:

• Access or correct your personal data

• Withdraw consent at any time

• Request deletion of your data (subject to legal limitations)

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6. Cookies & Website Analytics

We use cookies to understand how our website is used and improve your browsing experience. You can manage your cookie preferences in your browser settings.

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